Schiefer Enterprise LLC is a third party Logistics service provider operating as a “Freight Broker” and is licensed by the Georgia Department of Transportation (GDOT) USDOT #3737479, Federal Motor Carrier Safety Administration (FMSCA) and other government agencies as required by law. "Customer" is the party using Schiefer Enterprise's website and/or services. By electing to use Schiefer Enterprise website and services, "Customer" agrees to these TERMS AND CONDITIONS which no agent or employee of the parties may alter.
I. Definition - Freight Brokerage: Customer acknowledges that Schiefer Enterprise is a Freight Broker and NOT a Freight Carrier. Acting as a broker between the Customer and Carrier, Schiefer Enterprise provides access to carrier rates and carrier services. Schiefer Enterprise also ensures all carriers are properly licensed and bonded for all services they provide for the Customer. The Federal Government’s laws and regulations protect Freight Brokers from liability claims as a consequence of carrier service failures, loss of shipment, or damage to a shipment. The courts have upheld this position based on the fact that Freight Brokers are barred from accepting consignment (taking control) of freight – and– Customer consigns (signs over) their shipment directly to the carrier. At no time does Schiefer Enterprise hold, handle, store, or transport freight.
II. - Freight Carrier: The Freight Carrier is a dually licensed and registered company that provides the actual transportation of Customer’s shipment. The Freight Carrier(s) is/are subject to all state and federal laws and regulations applicable to the transportation of this shipment. Customer understands and agrees that the Freight Carrier(s) that transport the shipment(s) is/are exclusively responsible for the transportation and delivery of Customer’sshipment.
Definition - Customer: You establish yourself as a Customer of Schiefer Enterprise by: using the III. Enterprise website to shop and compare freight rates, registering and establishing an account with Schiefer Enterprise and/or arranging a shipment through Schiefer Enterprise.
1.The Customer is responsible for providing accurate weights, sizes and description of shipment including the freight class and NMFC code.
2.Customer understands that all freight rates are quoted as tailgate or curbside pickup and delivery to a commercial location and/or carrier terminal drop off or pickup.
3.Residential services are available and are charged as an assessorial service.
4.If pickup and/or delivery are requested by the Customer, the Customer warrants the locations will be carrier- equipment accessible.
5..Customer agrees to provide the means to load and unload the shipment unless these services have been arranged for as an assessorial service.
6.Customer agrees to ensure the shipment is properly prepared for transport. Not meeting packing
requirements could results in delays and additional charges at the responsibility of the Customer. Freight can be stopped within any stage of the shipping process. The Carrier also has the right to charge a storage fee on the product until a solution has been put in place. These additional fees are the responsibility of the Customer.
7.The Customer agrees to pay for all services as actually provided by Schiefer Enterprise and the Freight Carrier(s).
8.Customer agrees that any individual or entity acting on their behalf has the right to legally bind Customer. This includes; any sanctioned party scheduling a shipment(s), any party using Customer’s Bill of Lading (BOL), the party acting as consignor at the time of pickup, the party acting as consignee at the time of delivery, and/or any party requesting services for Customer.
IV. Bill of Lading (BOL): The Bill of Lading, or BOL, is non-negotiable and has been prepared by the enrolled Customer or by Schiefer Enterprise on behalf of the Customer and shall be deemed, conclusively, to have been prepared by the Customer. The General Rules Tariffs, set forth by the Carrier(s) that provided the transportation of the shipment, will in every instance take precedence in all legal proceedings and, when applicable, will take precedence over the Schiefer Enterprise's Terms and Conditions. If not stated within the Carrier’s General Rules Tariff, Schiefer Enterprise shall control all Terms, including, but not limited to all the limitations of liability, shall apply to the selected Carrier and their agents and contracted carriers.
V. Required Use of Bill of Lading (BOL):
1. The Customer is required to use Schiefer Enterprise's system generated BOL.
2. Customer agrees to sign the BOL provided by Schiefer Enterprise prior to pick up.
Customer must then provide two (2) copies of the signed BOL to the Consignor (the party
at the point of pickup).
3. Customer, or an agent of the Customer, shall consign the shipment directly to the actual
transporting Freight Carrier. Accordingly, the Customer agrees that the consigned Freight
Carrier will be exclusively liable for loss or damages.
4. Schiefer Enterprise may choose to cancel this shipping agreement and disavow itself from
the shipment if any of the following occur: BOL is not signed by the Customer, unauthorized alteration or unauthorized use of this BOL, shipments tendered to any Carrier other than that designated by Schiefer Enterprise, and shipments tendered with any bill of lading not issued by FreightCenter Inc.
5. Not using the BOL prepared by Schiefer Enterprise may result in a loss of all discounts and/or a reprocessing fee.
VI. Accessorial Services: Accessorial services, such as lift gates, are services provided for a fee by the Carrier in addition to the basic transportation of the shipment.
1. Customer agrees to pay for all services requested at time of the booking or any accepted or
requested at the time of pickup or delivery. Customer understands that the signing the delivery receipt by them or the consignee with services noted as used obligates them to the
fees.
Note: Not included in the Quoted Rate are any non-carriage related expenses that may apply, including but not limited to: customs assessment’s, penalties, taxes, duties, tariffs, tolls, storage expenses, attorney fees, and legal costs allocable to this shipment and/or all disputes related to the shipment. Customer accepts full responsibility and liability for these expenses.
XV. Late Payments: If payment is not received for services within Customer’s agreed to terms, the following will apply; (1) a reprocessing charge of $50 will be applied to the account. (2) Late fees will be assessed monthly at the rate of 1.5% of the outstanding balance.
XVI. Customer’s Warranties: Customer warrants their compliance with all applicable state & federal laws, rules, and regulations including but not limited to customs laws, import and export laws, and governmental regulation of any country to, from, through or over which the shipment may be carried.
XVII.Guaranteed Transit Time Services: Unless Guaranteed Service is specifically listed as a chargeable service, delivery times are estimates only:
1.When Guaranteed Service is included as a service, it is inclusive of transit times only as noted by the carrier selected.
2.Guaranteed Service transit times do not include holiday and/or no-service days as defined by the individual carrier. This service is not a guarantee for time of pickup. Day of pickup is not included in the qualification and calculation of transit time.
XVIII. Delay of Shipment: Neither Schiefer Enterprise nor the actual Freight Carrier shall be held liable for delays in delivery caused by; acts of nature, war, accidents, weather or delays due to State or Federal intervention, missed pickup dates, Freight Carrier capacity issues, Carrier terminal closures, force majeure, or any other circumstance that are beyond the control of Schiefer Enterprise and or the Carrier(s). Such circumstances negate the Guaranteed Transit Time service. Beyond the circumstances noted above, liability for Guaranteed Transit Time
1.shall, at no time, exceed the additional assessorial charge noted on the invoice for this service.
the carrier published estimated transit time. transit times being greater than
2. In the event of a Carrier failure to comply with the guaranteed service requested, the Customer
is permitted ten (10) business days from the date of invoice to file a claim request in writing with Schiefer Enterprise If Schiefer Enterprise does not receive a claim request or receives the request after the allowable ten (10) business days, the service provided by the Carrier will be
3.In no case, shall the Customer hold Schiefer Enterprise or the Carrier liable for other losses the
Customer may have experienced as a consequence of
deemed to have met all guaranteed service standards and the claim request will automatically
be considered invalid and denied.
In no event shall Schiefer Enterprise be liable nor will any account be credited if the Customer
does not use Schiefer Enterprise's Bill of Lading.
XIX. Exclusions of Liability: Customer agrees that Schiefer Enterprise will not be held liable for any loss, missed delivery or non-delivery caused by the act, default or omission of the Customer or any other party who claims interest in the shipment, or caused by the nature of the shipment or any defect thereof.
1.Schiefer Enterprise will not be held liable for losses, missed delivery or non-delivery caused by Customer’s violation(s) of the Terms and Conditions contained in the Bill of Lading or of the Carrier’s General Rules Tariff including, but not limited to: improper or insufficient packing, securing, marking or addressing, or failure to observe any of the rules relating to shipments not acceptable for transportation or shipping.
2.Schiefer Enterprise is not liable for losses, missed delivery or non-delivery caused by the acts of God, perils of the air, public authorities, acts or omissions of Customs or quarantine, war, riots, strikes, labor disputes, weather conditions or mechanical delay or failure of truck, aircraft or other equipment.
3.Schiefer Enterprise is not liable for failure to comply with delivery or other instructions from the Customer or for the acts or omissions of any person other than employees of Schiefer Enterprise
4.Subject to the limitations of liability contained in this Bill of Lading and the Carrier’s General Rules Tariff, FreightCenter Inc. shall only be liable for loss, damage, missed delivery, or non- delivery caused by Schiefer Enterprise's own gross negligence. Schiefer EnterpriseInc.’s liability therefore shall be limited to the fees that Schiefer Enterprise has earned with respect to the subject shipment.
XX. Limitations of Liability: All shipments are covered under the Carrier’s limited liability coverage as noted below based on either Full Truck Load or (TL) or Less Than a Truck Load (LTL) services (see below Consignee agrees to inspect the shipment at the time of delivery and document any damage on the delivery bill). Failure to notate damage may cause forfeiture of the liability claim. The Carrier’s liability coverage only covers damage or loss of the freight shipped, not lost time, labor, or shipping costs.
XXI. Undeliverable Freight: All less-than-truckload shipments are transported with the sole intent of the carrier to deliver without result of loss, damage, non-adherence to published transit time, and/or missing information on the shipment. In the event it occurs during transit, freight can be deemed undeliverable. Storage charges will typically begin within 24 hours. The time frame and fee is set by the carrier. Schiefer Enterprise will contact the customers to request disposition and will respond to the carrier as the paying party on behalf of the customer. The options for disposition are the following and may result in additional charges:
1. Return to shipper
2. Re-consign to an alternate location
3. Redeliver the freight to the consignee with the issue resolved
4. Carrier disposes the freight
Schiefer Enterprise has no ownership of the freight. In the event customers authorize disposal or if customer cannot be reached within 3 days, Schiefer Enterprisewill send deferment to the carrier to authorize them to follow their disposition/carrier liability policy in effect at the time of shipment in order to provide disposition direction for that shipment.
XXII. Full Truck Load Freight: Truck load (TL) Freight Carriers are required by law to carry a minimum of $100,000.00 of cargo insurance. This coverage protects the Customer from theft, loss, or damage due to fire or vehicle accident. It does not cover loss caused during normal transit. It is assumed that damage occurring independent of an accident involving the vehicle is a consequence of improper or inadequate packing or crating.
XXIII. Less than a Truck Load (LTL): Every booked freight shipment comes with limited liability coverage. The amount of coverage is determined by the carrier and based upon the commodity type. It covers a certain dollar amount per pound of freight. In some situations, the included liability coverage may be less than the value of the shipped goods. Optionally, Customer may choose to secure Freight Insurance from any 3rd party freight insurance company. You may also find that your home or business insurance provider offers freight insurance coverage.
XXIV. Filing Carrier Claims for Loss or Damage: The Customer must file all freight cargo claims in writing with shipment carrier within 48 hours of delivery. Only the shipper, consignee or third- party owner of the freight may file a claim. Delayed reporting of a claim could forfeit the Customer’s right to a claim. Schiefer Enterprise will assist the Customer in the processing of their claim with the Freight Carrier, when requested by the Customer. The filing of a claim does not relieve Customer for payment of freight charges. Customer’s account must be paid in full prior to processing a claim for loss or damage. Please contact Schiefer Enterprise, Inc for details regarding carrier insurance or carrier liability.
XXV. Venue, Forum Selection and Choice of Law: Customer acknowledges that Schiefer Enterprise is a Freight Broker and not the actual Freight Carrier. Customer also agrees that the services provided by Schiefer Enterprise were limited to brokering of freight between the parties of Customer and Carrier and that this service was secured, executed, processed and recorded as a service within the State of Georgia.
1.The Customer acknowledges that the transportation of their freight is performed exclusively by the Freight Carrier and not performed by Schiefer Enterprise Understanding this, the Customer agrees to hold Schiefer Enterprise harmless for services (i.e. transportation of freight) performed by the Freight Carrier. Customer agrees to pay Schiefer Enterprise. per agreement regardless of any disputes that may or may not occur with the Freight Carrier.
2.Therefore: All parties including Schiefer Enterprise, the Customer and the Carrier agree any claim, dispute or controversy between Customer and Schiefer Enterprise (and/or made by/or against anyone connected with Customer or Schiefer Enterprise or claiming through Customer or Schiefer Enterprise) arising from/or relating to Customer’s use of Schiefer Enterprise’s website or services provided by Schiefer Enterprise including claims regarding applicability or validity of this provision, shall be governed by the laws of the State of Georgia and that the venue for any dispute shall any legal action relating to services provided by Schiefer Enterprise or its website Schiefer Enterprise, shall be filed exclusively in the County Court of Cobb in Powder Springs, Georgia or in the United States District Court for the Northern District of Georgia. The Customer and Schiefer Enterprise mutually agree that neither the Customer nor Schiefer Enterprise shall be liable or responsible for any legal expense or any other expenses uncured by the other party in defending a claim or dispute between these parties.
XXVI. Cancellation of Services: All shipments cancelled by the Customer are subject to a cancellation fee, regardless of the reason for cancellation. Additionally, it should be understood that cancellations as consequence of the Freight Carrier’s refusal to transport a shipment due to improper or unsafe preparation (packing), limited access (location or time), Customer’s failure to perform their responsibilities, or any other unreasonable limitation outside the control of the carrier do not negate the following cancellation clauses.
1. LTL Shipments: Customer may request cancellation at any time up to 30 days after the original date of dispatch, providing that the shipment has not picked-up or attempted to pick- up. If the Customer elects to cancel the service, a 20% cancellation and processing fee will be applied. For shipments requiring special services Schiefer Enterprise will offer to arrange transport by appropriate alternative Carrier(s). Charges will be based on actual services as required. Cancelled shipments are subject to any service fees plus the 20% cancellation fee.
2. Full and Partial Truckload Shipments: Customer may request cancellation at any time up to 30 days after the original date of dispatch, providing that the shipment has not picked-up or attempted to pick-up. If the customer elects to cancel the service, a 20% cancellation and processing fee will be applied plus any additional fee assessed by the carrier. An additional $250.00 TONU Fee will be assessed on all trucks ordered, but not used. This includes cancellations and service request changes.
XXVII. Changes in Terms & Conditions: Schiefer Enterprise shall have the right at any time to change or modify the terms and conditions applicable to Customer’s use of Schiefer Enterprise, or any part thereof, or to impose new conditions, including but not limited to adding fees and charges for use. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including but not limited to posting on Schiefer Enterprise, through electronic or conventional mail, or by any other means by which Customer obtains notice thereof. Any use of Schiefer Enterprise by Customer after such notice shall be deemed to constitute acceptance by Customer of such changes, modifications or additions.
Binding Acceptance: Acceptance of Schiefer Enterprise’s TERMS and CONDITIONS is redundantly required in the course of booking each shipment. This occurs by the Customer’s use of Schiefer Enterprise, when securing a quote, when registering as a Customer, and/or when tendering a shipment. Finally, the use of Schiefer Enterprise’s BOL requires the acceptance of these TERMS and CONDITIONS